Job Description
Join our award-winning team as a Front Desk Receptionist at Scottsdale Hospitality Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier downtown location. This role offers comprehensive training, career growth opportunities, and a supportive team environment. Perfect for recent graduates or career changers looking to enter the hospitality industry.
Our modern, fast-paced hotel combines luxury with innovation, and we value personality over pedigree. If you're a people person with a can-do attitude, we'll provide all the tools you need to succeed. Enjoy competitive pay, flexible scheduling, and employee benefits including health insurance and 401(k) matching.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage multi-line phone system and route inquiries appropriately
- Handle reservations, bookings, and payment processing
- Maintain clean and organized reception area
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Perform basic administrative tasks (scheduling, filing)
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer systems
- Positive attitude and customer service mindset
- Ability to work flexible hours including weekends
- Professional appearance and demeanor