Job Description
Are you a welcoming professional with a knack for organization? We are seeking a dedicated Front Desk Receptionist to join our dynamic team in Madison, WI. In this pivotal role, you will be the face of our company, ensuring that every visitor feels valued and every call is handled with care.
At Madison Professional Services, we pride ourselves on our collaborative culture and commitment to excellence. We are looking for someone who thrives in a busy environment and can maintain high standards of professionalism while managing a variety of administrative responsibilities.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00).
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday benefits.
- Opportunities for professional development.
Responsibilities
- Frontline Hospitality: Greet and welcome guests, clients, and vendors with a warm, professional demeanor and direct them to the appropriate person or area.
- Communication Hub: Answer, screen, and transfer incoming phone calls efficiently while taking accurate messages.
- Office Management: Maintain the reception area to ensure it is clean, organized, and presentable at all times.
- Administrative Support: Manage incoming and outgoing mail, distribute packages, and handle incoming faxes.
- Scheduling: Assist in scheduling appointments and maintaining the office calendar to ensure no conflicts arise.
- Data Entry: Perform general clerical duties, including updating databases, filing documents, and preparing reports.
- Vendor Relations: Coordinate with building management and vendors for office maintenance and supplies.
Qualifications
- Education: High school diploma or GED is required; additional business school or receptionist certification is a plus.
- Experience: Minimum of 1-2 years of experience in a front desk, reception, or administrative support role.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software (e.g., Calendly, Google Calendar).
- Communication: Exceptional verbal and written communication skills with a professional telephone manner.
- Interpersonal: Strong interpersonal skills with the ability to interact effectively with people from diverse backgrounds.
- Organization: Ability to multitask, prioritize tasks, and work independently with minimal supervision.