Job Description
Welcome to Apex Professional Solutions, where we are dedicated to providing exceptional service to our clients. We are currently seeking a professional, organized, and personable Front Desk Receptionist to join our team in Kansas City, MO. As the first point of contact for our organization, you will play a crucial role in creating a welcoming environment for visitors and ensuring the smooth operation of our front office.
In this pivotal role, you will manage the flow of information, coordinate communications, and support administrative functions with precision and efficiency. If you possess a friendly demeanor, strong communication skills, and a passion for office management, we encourage you to apply.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- Comprehensive health benefits package
- Professional development opportunities
- A collaborative and inclusive work culture
Responsibilities
- Front Office Management: Greet and welcome visitors with a professional and warm demeanor, directing them appropriately and managing the reception area to ensure a tidy and organized appearance.
- Communication Coordination: Answer and screen incoming calls, route inquiries to the appropriate personnel, and take accurate messages with a focus on clarity and timeliness.
- Administrative Support: Handle incoming and outgoing mail, process packages, and manage the distribution of documents. Assist with data entry, filing, and maintaining digital and physical records.
- Scheduling & Coordination: Manage the company calendar, schedule appointments, and coordinate meeting rooms, ensuring all logistics are seamless for internal teams and external guests.
- Vendor & Supply Management: Monitor office supply levels, place orders for replenishment, and manage relationships with external vendors as needed.
- Customer Service: Address customer inquiries promptly and professionally, resolving issues to ensure high levels of satisfaction.
Qualifications
- Experience: Minimum of 1-2 years of professional experience in a receptionist or administrative support role.
- Education: High school diploma or GED required; additional certification in office administration is a plus.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with office phone systems and CRM software.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Interpersonal: Strong interpersonal skills with the ability to interact professionally with people from diverse backgrounds.
- Organization: Exceptional organizational skills and the ability to multitask in a fast-paced environment.