Job Description
Join our dynamic team as a Front Desk Receptionist at Glendale Wellness Center! We offer fully flexible scheduling to accommodate your lifestyle, including mornings, evenings, and weekend shifts. As the first point of contact, you'll create exceptional patient experiences while managing administrative operations in our state-of-the-art facility. Enjoy competitive pay, comprehensive training, and a supportive environment that values work-life balance.
Responsibilities
- Manage patient check-in/out processes and appointment scheduling
- Handle multi-line phone calls with professionalism and empathy
- Process insurance verification and billing documentation
- Maintain clean, organized reception area and supply inventory
- Coordinate with medical staff to ensure seamless patient flow
- Utilize EMR systems for accurate record management
- Resolve patient inquiries with proactive problem-solving
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- High school diploma or equivalent; healthcare certification a plus
- Flexibility to work varied shifts including weekends
- Strong attention to detail and organizational abilities