Job Description
Join our award-winning healthcare team in Nashville as a Front Desk Receptionist! We provide all necessary equipment including modern workstations, dual monitors, and specialized software to ensure your success. Enjoy a supportive environment with competitive pay and comprehensive benefits. Perfect for detail-oriented professionals passionate about patient experience.
Responsibilities
- Manage patient check-in/out processes using our provided electronic health record system
- Answer multi-line phone system with professional call routing protocols
- Coordinate appointment scheduling using our advanced scheduling software
- Process insurance verification and patient registration paperwork
- Maintain organized front desk area with supplied equipment and supplies
- Collaborate with clinical staff using our integrated communication tools
- Handle confidential patient information securely using provided HIPAA-compliant systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years experience in medical/reception environment
- Proficiency with electronic health record systems (training provided)
- Exceptional customer service and communication skills
- Ability to multitask in fast-paced clinical setting
- Basic knowledge of medical terminology (training available)
- Strong organizational skills with attention to detail
- Professional demeanor and HIPAA compliance knowledge