Job Description
We are seeking a dynamic and professional Front Desk Receptionist to join our growing team in the heart of Chicago, IL. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive first impression. This is a fantastic opportunity for someone looking for a stable, full-time role with a competitive salary.
At Metro Hospitality Group, we pride ourselves on excellence and customer service. If you have a professional demeanor and excellent communication skills, we want to hear from you. Apply today to start your career with us!
Responsibilities
- Welcoming guests and visitors in a professional and friendly manner, managing the front desk operations efficiently.
- Answering incoming phone calls and routing them to the appropriate departments or personnel in a timely fashion.
- Managing incoming and outgoing mail, packages, and deliveries.
- Scheduling appointments and maintaining the company calendar to ensure smooth operations.
- Assisting with administrative tasks such as data entry, filing, and preparing meeting rooms.
- Ordering and maintaining office supplies to ensure the reception area is well-stocked.
- Providing exceptional customer service and resolving visitor inquiries with a smile.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Proven experience as a Receptionist, Front Desk Coordinator, or in a similar administrative role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal skills with the ability to work well in a team environment.
- Professional appearance and a friendly, approachable demeanor.
- Ability to multitask effectively in a fast-paced office setting.