Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in the heart of Lubbock! We're seeking a polished professional to be the first point of contact for our patients, delivering exceptional service while managing a bustling office environment. This is your chance to grow with a leader in patient care while making a meaningful impact every day.
Our state-of-the-art facility offers competitive benefits, flexible scheduling options, and a supportive culture that values work-life balance. If you're passionate about hospitality and thrive in dynamic settings, apply today to start your career transformation!
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Handle multi-line phone systems and route inquiries appropriately
- Schedule appointments while maintaining accurate electronic health records
- Collect and verify insurance information for all patients
- Process payments and manage daily financial transactions
- Maintain a clean, organized reception area
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years in customer service or administrative support
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Positive attitude with problem-solving aptitude