Job Description
Join a dynamic team at Boston Medical Group as our new Front Desk Receptionist! We are looking for a highly organized, friendly, and professional individual to be the welcoming face of our practice.
In this pivotal role, you will manage the front desk operations, ensuring a seamless experience for our patients and visitors. If you have excellent communication skills and a passion for customer service, we want to hear from you.
Responsibilities
- Greets patients and visitors warmly and professionally upon arrival.
- Manages the front desk operations including check-in, check-out, and patient intake.
- Answers incoming calls with a friendly tone and routes them to the appropriate department.
- Schedules patient appointments and manages the calendar efficiently.
- Handles incoming mail, faxes, and emails in a timely manner.
- Maintains the reception area to ensure it is clean, organized, and welcoming.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in a receptionist or administrative support role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal and communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Professional appearance and demeanor.