Job Description
Join our dynamic healthcare team as a Front Desk Receptionist with flexible scheduling options! At Greensboro Wellness Center, we value work-life balance and offer adaptable shifts to suit your lifestyle. As the first point of contact for our patients, you'll deliver exceptional service while supporting our mission to provide compassionate care. Enjoy competitive compensation, comprehensive training, and a supportive environment where your contributions are recognized.
Responsibilities
- Manage patient check-ins and scheduling with efficiency and warmth
- Handle incoming calls and direct inquiries to appropriate departments
- Maintain accurate patient records using our digital health system
- Process insurance verifications and assist with billing inquiries
- Coordinate office communications and manage appointment calendars
- Support administrative tasks including filing and data entry
- Ensure reception area remains organized and welcoming
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or reception experience
- Proficiency with scheduling software and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Basic knowledge of medical terminology (certification a plus)
- Flexibility to work mornings, evenings, or weekend shifts