Job Description
Join our dynamic healthcare team as a Front Desk Receptionist at Fresno Medical Center! We're urgently seeking a professional, energetic individual to be the first point of contact for our patients and visitors. This role offers competitive compensation, comprehensive benefits, and a supportive work environment. If you thrive in fast-paced settings and excel in customer service, apply today to become an integral part of our patient-centered team!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Answer multi-line phone system, schedule appointments, and handle inquiries
- Maintain organized patient records and electronic health systems
- Coordinate with clinical staff to ensure seamless patient flow
- Process insurance verification and collect payments
- Uphold strict HIPAA compliance and confidentiality standards
- Assist with administrative tasks including filing and correspondence
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years customer service or administrative experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic medical terminology knowledge
- Strong attention to detail and organizational abilities
- Positive attitude with problem-solving aptitude