Job Description
Are you a highly organized and friendly professional looking for an exciting opportunity in the heart of Kentucky? Lexington Family Health Center is seeking a dedicated Full-Time Front Desk Receptionist to join our dynamic team. If you excel in a fast-paced environment and have a passion for customer service, we want to hear from you!
As the face of our organization, you will play a crucial role in ensuring our patients receive the warmest welcome possible. We offer a competitive salary, comprehensive benefits, and a supportive work culture that values your contribution.
Responsibilities
- First Impressions: Greet and welcome patients and visitors warmly, ensuring a positive first impression of our clinic.
- Communication: Answer incoming calls professionally, route calls, and take accurate messages.
- Administrative Support: Manage front desk operations including scheduling appointments, checking patients in/out, and verifying insurance information.
- Record Management: Maintain and update patient records accurately in our digital systems.
- Mail & Correspondence: Sort and distribute incoming mail and faxes efficiently.
- Inventory: Monitor and restock front desk supplies and lobby materials as needed.
Qualifications
- Experience: Minimum of 1-2 years of experience in a receptionist, administrative assistant, or customer service role.
- Education: High school diploma or GED required.
- Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel) and electronic health records (EHR) systems.
- Interpersonal Skills: Excellent verbal and written communication skills with a professional demeanor.
- Organization: Strong attention to detail and the ability to multitask in a busy environment.
- Availability: Reliable attendance and flexibility to work evenings and weekends as required.