Job Description
Join our dynamic healthcare team as a Front Desk Receptionist in Louisville! We're urgently seeking a polished professional to deliver exceptional patient experiences while managing daily front office operations. This is your opportunity to make a meaningful impact in a thriving medical environment with competitive compensation and growth opportunities.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone systems and schedule appointments
- Maintain accurate patient records and confidentiality
- Process insurance verifications and collect payments
- Coordinate with medical staff to ensure seamless patient flow
- Perform light administrative duties including filing and correspondence
Qualifications
- Minimum 1 year customer service or front desk experience
- Proficiency with medical software (EHR/EMR preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required