Job Description
Join our dynamic team at Pacific Northwest Wellness Center, where we prioritize exceptional patient experiences. As our Front Desk Receptionist, you'll be the first point of contact for our valued clients. We provide all necessary equipment including modern workstations, multi-line phone systems, and digital scheduling tools. Enjoy a supportive environment with competitive benefits and opportunities for professional growth. Apply today to become part of Portland's premier healthcare facility.
Responsibilities
- Manage multi-line phone systems and direct calls appropriately
- Coordinate patient appointments using advanced digital scheduling tools
- Process registrations, payments, and insurance verifications
- Maintain a clean, organized reception area with provided equipment
- Assist patients with inquiries and resolve concerns promptly
- Collaborate with clinical staff to ensure seamless patient flow
- Perform light administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with scheduling software and office equipment
- Exceptional verbal and written communication skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Professional demeanor with conflict resolution skills