Job Description
Join our award-winning team as the first point of contact for patients and visitors! Premier Healthcare Solutions is seeking a polished Front Desk Receptionist to deliver exceptional customer service in our state-of-the-art Toledo facility. Enjoy immediate benefits including a $1,500 sign-on bonus, comprehensive health coverage, and career growth opportunities. If you thrive in fast-paced environments and value creating positive first impressions, this is your moment to shine!
Responsibilities
- Manage patient check-in/out processes with accuracy and efficiency
- Handle multi-line phone systems and triage incoming calls
- Maintain appointment schedules using Epic EHR software
- Process insurance verifications and collect co-pays
- Coordinate with clinical staff for seamless patient flow
- Manage office inventory and supply ordering
- Uphold strict HIPAA compliance standards
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Excellent written and verbal communication skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Professional appearance and positive attitude