Job Description
Join Buffalo City Hospital's award-winning healthcare team as our Front Desk Receptionist! Be the first point of contact for patients and visitors in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and start your rewarding career in healthcare administration!
Responsibilities
- Manage patient check-in/out procedures efficiently
- Handle multi-line phone system with professionalism
- Schedule appointments and maintain electronic records
- Verify insurance information and collect payments
- Coordinate with medical staff for patient flow
- Maintain a clean, organized reception area
- Resolve patient inquiries with empathy and accuracy
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficient in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic medical terminology knowledge preferred
- Strong attention to detail and organizational skills