Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Durham Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment. If you excel in customer service and thrive in a fast-paced medical setting, apply today to become part of our community-focused team!
Responsibilities
- Greet patients and visitors with exceptional customer service
- Manage appointment scheduling and calendar coordination
- Handle patient registration and insurance verification
- Maintain accurate electronic health records (EHR)
- Coordinate communication between departments and patients
- Manage multi-line phone system with professionalism
- Assist with administrative tasks and document processing
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with EHR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge preferred