Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Toledo Medical Center! We're seeking a professional, patient-focused individual to be the first point of contact for our patients and visitors. This role offers a dynamic work environment with growth opportunities and comprehensive benefits. If you're passionate about delivering exceptional customer service and thrive in a fast-paced medical setting, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer multi-line phone system and route calls appropriately
- Schedule appointments and manage electronic health records
- Collect co-pays and process insurance information
- Maintain clean and organized reception area
- Assist patients with forms and paperwork
- Coordinate with clinical staff for patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years customer service/reception experience
- Proficiency with Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge preferred
- Attention to detail and organizational abilities