Job Description
Join our dynamic team at Harmony Healthcare Solutions as an immediate Front Desk Receptionist! This pivotal role combines exceptional customer service with operational excellence in our state-of-the-art Boston facility. You'll be the first point of contact for patients, visitors, and staff, ensuring seamless daily operations while embodying our commitment to compassionate care. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your growth is prioritized. Start your healthcare career today!
Responsibilities
- Manage multi-line phone systems and direct calls to appropriate departments
- Greet and assist all visitors with professionalism and warmth
- Maintain accurate patient check-in/out processes using EMR systems
- Coordinate appointments and manage calendars for medical staff
- Handle incoming/outgoing mail and packages efficiently
- Support administrative tasks including data entry and file management
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong organizational skills with attention to detail
- Basic knowledge of medical terminology (preferred)
- Must pass background check and drug screening