Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Phoenix Premier Medical Center! We're seeking a dynamic professional to be the first point of contact for our patients and visitors. This pivotal role combines exceptional customer service with administrative excellence in a fast-paced, supportive environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our thriving healthcare network. If you're passionate about creating positive first impressions and thrive in collaborative settings, apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer and route incoming calls to appropriate departments
- Schedule and confirm patient appointments using our EHR system
- Collect and verify insurance information with precision
- Maintain organized patient records and digital filing systems
- Assist with basic billing inquiries and payment processing
- Coordinate office supply inventory and equipment maintenance
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced medical setting
- Basic knowledge of medical terminology and HIPAA compliance