Job Description
Join our award-winning team at Metropolitan Solutions Group, where professionalism meets innovation in the heart of Manhattan. We're seeking a dynamic Front Desk Receptionist to serve as the first point of contact for our high-profile clients and executive team. This role is perfect for a polished professional who thrives in fast-paced environments and values exceptional customer service. Enjoy competitive benefits, career growth opportunities, and a stunning workspace overlooking the Empire State Building.
Responsibilities
- Manage multi-line phone system with 50+ daily calls, including screening, transferring, and taking detailed messages
- Coordinate complex calendar scheduling for 15+ executives using Microsoft Outlook
- Process visitor badges and maintain secure access protocols for a 50-floor corporate building
- Oversee office supply inventory and coordinate vendor deliveries for 200+ staff
- Prepare executive correspondence, travel arrangements, and expense reports
- Support HR initiatives including new employee onboarding and orientation materials
- Manage conference room bookings and AV equipment for 15+ meeting spaces
- Assist with special projects including event coordination for quarterly client meetings
Qualifications
- Minimum 2 years corporate receptionist or administrative experience in a fast-paced environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and scheduling software
- Exceptional verbal communication skills with polished business etiquette
- Ability to multitask 5+ concurrent projects while maintaining composure under pressure
- Strong attention to detail with proven organizational skills for document management
- Discretion handling confidential information and sensitive executive communications
- Associate's degree or equivalent professional certification preferred
- Experience with badge access systems (e.g., HID Global) and visitor management software