Job Description
Join our dynamic team as an Entry-Level Weekend Customer Service Specialist at Metro Retail Group! This role offers the perfect opportunity to launch your career in retail operations while enjoying a flexible weekend schedule. Located in the heart of Manhattan, our premium retail environment provides hands-on experience in client relations, inventory management, and operational excellence. No prior experience required—just a passion for exceptional service and a weekend availability mindset. Full training provided with growth opportunities into supervisory roles.
Responsibilities
- Deliver exceptional customer service during weekend shifts (Saturday-Sunday)
- Assist with inventory management, stock replenishment, and visual merchandising
- Process transactions accurately using POS systems and handle cash operations
- Resolve customer inquiries with professionalism and product knowledge
- Collaborate with cross-functional teams to maintain store standards
- Support store opening/closing procedures and security protocols
- Participate in weekend sales events and promotional activities
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Weekend availability (Saturday/Sunday, 8am-6pm)
- Basic computer literacy and comfort with learning new systems
- Strong communication skills and approachable demeanor
- Ability to stand for extended periods and handle physical tasks
- Attention to detail and commitment to accuracy in transactions
- Team player with adaptability to fast-paced retail environments