Job Description
Join our dynamic team at Peak Performance Solutions as an Entry-Level Weekend Customer Service Specialist! We're seeking motivated individuals to deliver exceptional customer experiences during our weekend operations. This is a fantastic opportunity to launch your career in a supportive environment with growth potential. Enjoy competitive pay, flexible scheduling, and comprehensive training. If you're passionate about helping others and thrive in fast-paced settings, apply today!
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism and empathy
- Process orders, returns, and exchanges accurately in our CRM system
- Collaborate with weekend team members to resolve customer issues efficiently
- Maintain detailed records of customer interactions and transactions
- Support weekend inventory management and merchandising tasks
- Adhere to company policies and service standards consistently
- Participate in weekend team meetings and training sessions
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service or retail experience preferred
- Strong verbal and written communication skills
- Proficient with basic computer applications (MS Office, email)
- Ability to work independently and as part of a team
- Flexibility to work Saturdays and Sundays (8am-6pm shifts)
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality