Job Description
Join our vibrant team at Cleveland Community Services and kickstart your career! We're seeking enthusiastic individuals for our weekend customer service roles, offering flexible schedules perfect for students or those seeking work-life balance. Enjoy a supportive environment with comprehensive training and growth opportunities within a reputable non-profit organization. Your work will directly impact our community's well-being while developing valuable professional skills.
Responsibilities
- Deliver exceptional in-person and phone customer support to community members
- Process registrations, payments, and service inquiries with accuracy
- Assist with weekend community outreach events and volunteer coordination
- Maintain organized client records and confidential information
- Collaborate with cross-functional teams to resolve service issues
- Support facility operations during weekend shifts (light office duties)
- Contribute to weekend program implementation and client satisfaction tracking
Qualifications
- High school diploma or equivalent required (college students encouraged to apply)
- Strong verbal communication and interpersonal skills
- Ability to work reliably Saturdays and Sundays (8:00 AM - 6:00 PM)
- Basic computer proficiency with Microsoft Office Suite
- Customer service mindset with patience and problem-solving ability
- Reliable transportation and punctuality essential
- Positive attitude and willingness to learn new processes
- No prior experience necessary – training provided