Job Description
Launch Your Career in Technology Today
Are you looking for no experience jobs in Columbus, OH that offer real growth and a future in the IT industry? Apex Tech Solutions is looking for ambitious individuals to join our team as Entry Level Technical Support Specialists. We value attitude and aptitude over years of experience. If you have a passion for technology and a drive to learn, this is the perfect opportunity for you.
As a Junior Technician, you will be the first line of support for our clients, helping to resolve technical issues and ensuring business continuity. We provide comprehensive training and mentorship to help you transition from a beginner to a certified professional.
Why Join Us?
- Zero Experience Required: We train you from the ground up.
- Competitive Pay: Earn a solid salary while you learn.
- Career Growth: Fast-track opportunities to Senior IT roles.
- Modern Environment: Work with cutting-edge technology in a collaborative office.
Responsibilities
- Troubleshoot hardware and software issues for internal employees and external clients.
- Provide remote technical assistance via phone, email, and chat support.
- Perform routine system maintenance, updates, and virus removal.
- Document technical issues, resolutions, and customer interactions in the ticketing system.
- Collaborate with senior engineers to learn best practices and advanced troubleshooting techniques.
- Assist in the deployment and configuration of new workstations and peripherals.
- Monitor system performance and report potential security vulnerabilities.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT or Computer Science is a plus.
- Basic computer literacy (Windows, Mac, Android/iOS operating systems).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a dynamic team.
- Willingness to obtain relevant IT certifications (we support this).