Job Description
Launch your tech career in sunny San Diego with our comprehensive paid training program! No experience needed – we invest in your growth. Enjoy weekly paychecks while mastering in-demand skills. Join a collaborative team dedicated to your success and build a stable future in California's booming tech sector.
Responsibilities
- Provide Tier 1 technical support to clients via phone and chat
- Diagnose hardware/software issues using troubleshooting methodologies
- Document cases accurately in CRM systems
- Collaborate with senior engineers on complex escalations
- Complete weekly training modules and skill assessments
- Maintain knowledge base articles for team use
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong written and verbal communication abilities
- Problem-solving mindset with attention to detail
- Reliable transportation to downtown San Diego office
- Passion for technology and customer service
- Ability to pass background check and drug screen