Job Description
Launch your tech career in Austin with full training and immediate start! InnovateTech Solutions is seeking motivated individuals for our paid training program leading to full-time roles as Tech Support Specialists. No prior experience required – we provide comprehensive hands-on training in networking, security, and cloud technologies. Join our dynamic team and gain industry certifications while earning a competitive salary.
Why Choose Us?
- 4-week paid training program with certification
- Direct hire upon completion – no probationary period
- Growth opportunities to senior technical roles
- Modern downtown Austin office with flexible work options
Responsibilities
- Provide Tier 1 technical support for enterprise clients
- Install, configure, and troubleshoot hardware/software systemsDocument service tickets and maintain knowledge base articles
- Collaborate with senior engineers on complex issues
- Participate in continuous training to maintain certifications
- Deliver exceptional customer service via phone, chat, and email
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication skills (written and verbal)
- Ability to work in fast-paced, team-oriented environment
- Valid driver's license and reliable transportation
- Pass background check and drug screening