Job Description
Join our dynamic team as an Entry-Level Tech Support Specialist! We're urgently hiring motivated individuals in Milwaukee for our paid training program. No prior experience needed – we'll equip you with industry-leading skills to launch your career in technology. Enjoy competitive pay, full benefits, and clear growth pathways. Apply today and start your journey with a company that invests in its people!
Responsibilities
- Provide remote and on-site technical support to clients and employees
- Diagnose and resolve hardware/software issues efficiently
- Document troubleshooting steps and solutions in ticketing systems
- Install and configure computer systems and peripherals
- Train users on software applications and best practices
- Collaborate with senior technicians on complex problems
- Maintain accurate inventory of IT assets
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to complete paid certification training
- Valid driver's license preferred for on-site support
- Reliable transportation to Milwaukee office