Job Description
Join Boston's fastest-growing tech firm as an Entry-Level Tech Support Specialist! We provide comprehensive paid training and offer weekly pay to support your financial stability. No prior experience required – just a passion for technology and helping others. Enjoy a modern workspace, growth opportunities, and competitive benefits in the heart of Boston's tech corridor.
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install and configure hardware/software systems
- Troubleshoot network connectivity and security issues
- Create and maintain technical documentation
- Collaborate with senior engineers on complex cases
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Basic computer proficiency (Windows/Mac)
- Ability to learn technical concepts quickly
- Reliable internet access for remote training
- Positive attitude and team-oriented mindset
- No prior tech experience required – training provided!