Job Description
Join our award-winning IT support team in London and accelerate your tech career! We're seeking motivated individuals with no prior experience – comprehensive training provided. Enjoy weekly pay, flexible schedules, and growth opportunities in cybersecurity and cloud technologies. Our 4-week paid training program includes industry certifications and hands-on experience with leading tech partners. Work in a modern office with competitive benefits and career progression paths.
Responsibilities
- Provide Tier 1 technical support for enterprise clients via phone and chat
- Diagnose hardware/software issues using remote access tools
- Document cases in CRM systems with detailed resolution steps
- Collaborate with senior engineers on complex troubleshooting
- Contribute to knowledge base articles and training materials
- Participate in weekly skill-up workshops and certification prep
Qualifications
- No prior IT experience required – training provided
- High school diploma or equivalent (A-Levels preferred)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Proficiency in Microsoft Office and basic troubleshooting
- Valid right to work in the UK
- Passion for technology and continuous learning