Job Description
Launch your career in technology with our comprehensive paid training program! TechStart Innovations is seeking motivated entry-level professionals for immediate full-time roles in Richmond, VA. No prior experience required – we provide all necessary training to transform you into a tech-savvy professional. Join a dynamic team where your growth is our priority, and enjoy competitive benefits including health insurance, 401K matching, and paid time off. Apply today and start your journey toward a rewarding tech career!
Responsibilities
- Complete comprehensive 4-week paid training program covering technical fundamentals
- Provide Tier 1 customer support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and solutions in ticketing systems
- Collaborate with senior technicians on complex problem-solving
- Adhere to company security protocols and best practices
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to learn new technologies quickly
- Valid driver's license (for occasional client site visits)
- Pass background check and drug screening