Job Description
Launch your career with Innovate Solutions Group! We're seeking motivated Entry-Level Tech Associates to join our Charlotte team. No prior experience required—comprehensive training provided to fast-track your success. Immediate openings available for candidates eager to grow in a dynamic, supportive environment.
Why Join Us?
• Industry-leading onboarding program
• Mentorship from senior professionals
• Clear career advancement path
• Collaborative team culture
• Competitive benefits package
Perfect for recent graduates or career changers ready to build foundational skills in IT support, system administration, and client solutions.
Responsibilities
- Complete comprehensive technical training modules in software systems and hardware troubleshooting
- Provide Tier 1 IT support to internal teams and clients
- Assist with system monitoring, maintenance, and documentation
- Collaborate with cross-functional teams on technology projects
- Adhere to cybersecurity protocols and best practices
- Participate in continuous learning and skill development workshops
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer proficiency (Windows OS, Microsoft Office Suite)
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (required for occasional client visits)
- Must pass background check and drug screening