Job Description
Launch your career in tech with our comprehensive paid training program! Nexus Career Solutions is hiring motivated Entry-Level Tech Associates in Phoenix, AZ. No prior experience required – we invest in your growth with hands-on mentorship and immediate start dates. Join our collaborative team and build foundational skills in IT support, cybersecurity basics, and network administration while earning competitive pay. This is your chance to transform your passion for technology into a professional career.
Responsibilities
- Complete paid training modules covering IT fundamentals, system diagnostics, and security protocols
- Provide tier-1 technical support to clients via phone, chat, and remote assistance
- Document troubleshooting processes and maintain accurate service logs
- Collaborate with senior technicians to resolve complex technical issues
- Participate in weekly skill-building workshops and certification prep
- Adhere to company security policies and data protection standards
- Support hardware/software installation and maintenance tasks
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal/written communication skills
- Ability to work in a fast-paced team environment
- Willingness to learn technical concepts and adapt to new technologies
- Valid driver's license and reliable transportation (if field support required)
- Pass background check and drug screening