Job Description
Join InnovateTech Solutions and launch your career in technology with our comprehensive paid training program! No experience required—just your drive to learn and grow. We're seeking motivated individuals in Raleigh, NC, to become future-ready tech associates. Enjoy full-time benefits, mentorship from industry experts, and a clear path to advancement. Transform your passion into a professional career starting day one!
Responsibilities
- Complete 8-week paid technical training covering cybersecurity fundamentals and cloud operations
- Provide Tier-1 IT support to enterprise clients via phone, chat, and remote access
- Document technical issues and resolutions in CRM systems
- Collaborate with senior engineers on complex troubleshooting tasks
- Participate in daily team stand-ups and knowledge-sharing sessions
- Maintain security protocols for client data and systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal/written communication skills
- Ability to work flexible hours including occasional weekends
- Passion for technology and eagerness to learn new skills
- Valid US work authorization required