Job Description
Are you looking to launch your career in the tech industry without committing to a full-time schedule? TechNova Solutions is currently seeking a motivated Entry Level Part Time IT Support Associate to join our growing team in Wichita, KS. This role is perfect for students or individuals seeking flexible work-life balance while gaining valuable technical experience in a supportive environment.
We pride ourselves on our premium workplace culture and commitment to employee growth. As a Part Time IT Associate, you will work closely with our senior technicians to resolve technical issues, support our internal staff, and ensure our technology infrastructure runs smoothly. If you are eager to learn and possess a positive attitude, we want to meet you.
Responsibilities
- Provide tier-one technical support to internal staff via phone and email regarding hardware and software issues.
- Assist in the setup, configuration, and maintenance of office workstations and peripherals.
- Monitor system performance and report potential issues to the senior IT team.
- Help maintain accurate documentation of IT assets and incident reports.
- Participate in on-call rotations during business hours as needed.
- Collaborate with the team to identify areas for process improvement in our support workflows.
Qualifications
- High school diploma or equivalent; some college coursework in IT or Computer Science is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic operating systems (Windows/macOS).
- Strong problem-solving skills and the ability to troubleshoot common technical problems.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a part-time role.
- A valid driver's license is required.