Job Description
Launch your tech career without experience! TechStart Academy offers paid training for motivated individuals seeking entry-level opportunities in Detroit's growing tech sector. Our comprehensive program combines hands-on instruction with real-world application, preparing you for in-demand roles in IT support and digital services. Join our inclusive team and gain industry-recognized certifications while earning competitive hourly wages.
Why Choose TechStart?
- No prior experience required
- 6-week paid training program
- Flexible part-time schedule
- Career placement assistance
- Ongoing professional development
Responsibilities
- Complete all training modules in IT fundamentals and customer service
- Provide technical support to clients during training and post-certification
- Document service tickets and maintain accurate records
- Collaborate with senior technicians on complex issues
- Stay current with industry best practices and technologies
- Participate in weekly skill-building workshops
- Support digital transformation initiatives for local businesses
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (email, browsers, file management)
- Strong problem-solving abilities
- Excellent written and verbal communication
- Ability to work independently and in teams
- Reliable transportation to downtown Detroit location
- Passion for technology and continuous learning
- Availability for 20-25 hours/week (weekdays/evenings)