Job Description
Launch your career with our comprehensive paid training program! Detroit Career Academy is seeking motivated individuals for entry-level part-time Customer Specialist positions in Detroit, MI. No prior experience required – we provide all necessary training to succeed in a supportive environment. Perfect for students, career changers, or those seeking flexible hours. Join our team and gain valuable skills while earning competitive pay.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records using CRM systems
- Collaborate with team members to resolve customer inquiries efficiently
- Participate in weekly training sessions to enhance product knowledge
- Support marketing initiatives and promotional campaigns
- Adhere to company policies and maintain data confidentiality
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Ability to work flexible shifts including evenings and weekends
- Positive attitude and eagerness to grow professionally
- Valid Michigan driver's license (if field visits required)