Job Description
Join Our Elite Night Shift Team in Seattle, WA!
Are you searching for No Experience Needed jobs in Seattle that offer stability and growth? Apex Support Solutions is the premier choice for individuals ready to launch their career in customer service. We are looking for dedicated night shift agents to join our remote and hybrid workforce.
Whether you are looking for Remote Work or prefer an On-site role in the heart of Seattle, we have opportunities tailored for you. No prior experience is necessary; we provide comprehensive training to ensure your success.
Why Join Us?
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Flexible Shifts: Work the night shift on a full-time schedule.
- Work From Home: Enjoy the comfort of remote work or hybrid options.
- No Experience Required: We teach you everything you need to know.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat during night hours.
- Resolve customer issues and complaints with patience and professionalism.
- Accurately document customer interactions and feedback in our CRM system.
- Follow standard operating procedures and scripts to ensure consistency.
- Collaborate with the day shift team to ensure seamless service transitions.
- Maintain a high level of customer satisfaction (CSAT) scores.
Qualifications
- High school diploma or GED is preferred but not required.
- Basic computer literacy and typing skills (40+ WPM).
- Must be available to work rotating night shifts (e.g., 6:00 PM - 3:00 AM).
- Strong written and verbal communication skills.
- A stable internet connection if working remotely.
- A positive attitude and a willingness to learn.