Job Description
Launch your career with no experience required! Capital Connect Solutions is hiring motivated individuals for our entry-level customer service associate positions in Tallahassee. We provide comprehensive paid training to ensure you succeed in this dynamic role.
Join our supportive team where you'll develop valuable communication and problem-solving skills while serving diverse clients. This part-time opportunity offers flexible scheduling and clear pathways to advancement within our growing organization.
What We Offer:
- 4-week paid training program
- Competitive hourly pay + performance bonuses
- Flexible weekday/evening shifts
- Free certification upon completion
- 401(k) with company match
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve client inquiries and technical issues efficiently
- Update and maintain accurate customer records
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response time and resolution
- Participate in ongoing training and skill development
- Identify and escalate customer feedback trends
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Positive attitude and customer-first mindset
- Reliable transportation to Tallahassee office
- Must pass background check