Job Description
Join our dynamic team and kickstart your career! Houston Metro Services Inc. is urgently hiring entry-level part-time Customer Service Specialists for immediate start. No experience required – we provide comprehensive training! Enjoy flexible scheduling, competitive pay, and a supportive work environment in the heart of Houston. Perfect for students, recent graduates, or career changers looking to grow professionally.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Identify opportunities for process improvements
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office)
- Ability to work in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to downtown Houston
- Flexible availability (evenings/weekends required)
- Positive attitude and willingness to learn