Job Description
Join our dynamic team as an Entry Level Customer Service Representative at Global Solutions Inc. in Dallas, TX. This part-time role offers flexible hours and a supportive environment to launch your career in customer service. You'll be the first point of contact for clients, delivering exceptional experiences while developing valuable professional skills. Perfect for students and career changers seeking hands-on experience in a fast-paced corporate setting.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Process orders and maintain customer account details
- Participate in ongoing training programs
- Adhere to company service standards and protocols
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills
- Strong verbal communication abilities
- Customer-focused mindset and problem-solving aptitude
- Ability to work flexible shifts including evenings/weekends
- No prior experience necessary - training provided
- Must pass background check