Job Description
Are you looking to start a rewarding career in customer service? Apex Customer Care Group is currently hiring for Entry Level Support Representatives in Atlanta, GA. We offer flexible part-time schedules, comprehensive training, and a clear path for career advancement. If you are a motivated individual with a positive attitude, we want to hear from you.
Join our team and gain valuable experience in a fast-paced environment. We value soft skills, enthusiasm, and a willingness to learn.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional manner.
- Resolve customer complaints and issues with patience and efficiency.
- Accurately enter and update customer information into our database systems.
- Assist in processing orders and managing inventory records.
- Collaborate with team leads to improve service delivery and customer satisfaction scores.
- Participate in daily team meetings and training sessions.
- Uphold company policies and brand standards at all times.
Qualifications
- High school diploma or GED equivalent.
- No prior experience required; on-the-job training provided.
- Excellent verbal and written communication skills.
- Basic computer literacy (Microsoft Office Suite, email, and web browsers).
- Ability to work a flexible schedule, including evenings and weekends.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection for remote work options (if applicable).