Job Description
We are currently seeking enthusiastic Entry Level Customer Service Associates to join our growing team in Columbus, Ohio. This is a fantastic opportunity for individuals looking to start their career in a dynamic environment with no prior experience required.
At Horizon Support Solutions, we believe in training our team members to succeed. You will receive comprehensive on-the-job training, mentorship, and a clear career path. Whether you are looking for a part-time role to supplement your income or a stepping stone to a full-time career, we have a place for you.
Why Apply?
- Competitive hourly pay ($15.00 - $18.00)
- Flexible scheduling to fit your lifestyle
- Opportunities for advancement and bonuses
- Supportive and inclusive company culture
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints efficiently while maintaining a positive attitude.
- Process orders, returns, and exchanges accurately.
- Collaborate with the sales and operations team to improve service delivery.
- Update customer records in the internal database with high attention to detail.
- Assist in training new hires and sharing best practices.
Qualifications
- High school diploma or equivalent (GED).
- Excellent verbal and written communication skills.
- Basic computer proficiency (typing, navigating the internet, and using email).
- A strong desire to learn and grow within the company.
- Ability to work independently as well as part of a team.
- Reliable transportation and punctuality.