Job Description
Launch your career with Phoenix Tech Solutions Inc. – a leading innovator in remote technology services. We're seeking motivated Entry-Level Night Shift Specialists to join our dynamic team. No experience is required! Our comprehensive paid training program will equip you with industry-relevant skills in technical support, system monitoring, and customer service. Enjoy the flexibility of remote work while contributing to critical infrastructure operations during night hours. This is your gateway to a sustainable tech career with growth opportunities and competitive compensation.
What We Offer:
- Full paid training (4 weeks, 40 hours/week)
- 100% remote work setup
- Comprehensive benefits package
- Career advancement pathways
- Night shift differential pay
Responsibilities
- Monitor and resolve system alerts during night shift operations
- Provide Tier-1 technical support via remote channelsDocument incident reports and maintenance logs
- Collaborate with global teams using digital communication tools
- Adhere to security protocols for data protection
- Participate in ongoing training modules
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Basic computer literacy (Windows, browsers, MS Office)
- Strong written communication skills
- Ability to work independently in remote environment
- Reliable high-speed internet connection
- Comfortable with night shift schedule (10 PM - 6 AM)
- Willingness to learn new technologies
- Problem-solving mindset with attention to detail