Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals in Tampa to join our IT Support team. No prior experience required – we'll provide everything you need to succeed. Enjoy hands-on training, mentorship from industry experts, and a clear path to career advancement. Our collaborative environment offers competitive benefits, flexible scheduling options, and opportunities for professional certifications. Transform your passion for technology into a stable, high-demand career starting day one!
Responsibilities
- Complete immersive technical training covering networking, security, and system administration
- Provide frontline technical support to internal and external clients
- Diagnose and resolve hardware/software issues following best practices
- Document technical processes and maintain knowledge base articles
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing skills development workshops
- Support IT infrastructure projects during and after training
Qualifications
- High school diploma or equivalent required (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer proficiency and willingness to learn new technologies
- Ability to work in a fast-paced, team-oriented environment
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation
- Pass background check and drug screening