Job Description
Launch your career with Global Support Services Inc., a leader in remote customer solutions! We're seeking enthusiastic Entry Level Night Shift Specialists for our Chicago-based remote team. Enjoy paid training, flexible night schedules, and career advancement opportunities—all from home. Join our innovative team and gain valuable skills while supporting clients nationwide. No experience required!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical and billing issues efficiently
- Maintain detailed case documentation
- Collaborate with cross-functional teams
- Meet performance metrics for response times
- Complete ongoing training modules
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to work independently
- Comfortable with night shift schedules
- Customer service mindset
- Reliable home internet connection
- Willingness to learn new technologies