Job Description
Join Our Remote Team with Paid Training!
Cleveland Tech Solutions is urgently hiring motivated individuals for entry-level night shift remote positions. No experience required – we provide comprehensive paid training to launch your career. Enjoy the flexibility of working from home while supporting our clients during overnight hours. This is your opportunity to gain valuable skills in customer service and technical support with a growing company.
Why Work With Us?
- Competitive hourly pay with growth opportunities
- Full remote work setup provided
- Comprehensive paid training program
- Health benefits and 401(k) after 90 days
- Supportive team environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat during night shift hours
- Resolve technical issues and provide exceptional customer service
- Utilize CRM systems to document interactions and track resolutions
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Maintain accurate records of customer interactions
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – paid training provided
- Strong communication and problem-solving skills
- Ability to work independently in a remote setting
- Reliable high-speed internet connection
- Must be available to work overnight shifts (10 PM - 6 AM)
- Basic computer proficiency
- Positive attitude and willingness to learn