Job Description
Are you looking to launch a successful career in the tech industry without needing prior experience? Apex Data Systems is currently hiring Entry Level Night Shift Specialists in Orlando, Florida. We pride ourselves on our world-class training programs and employee growth culture. Join our elite team and work in a dynamic environment that rewards dedication and hard work. This role is perfect for students or anyone seeking a stable night shift opportunity.
Responsibilities
- Assist customers via phone, email, and chat during evening hours.
- Follow structured training protocols to provide accurate information.
- Log customer interactions and feedback into the CRM system.
- Identify customer needs and provide effective solutions.
- Collaborate with the day team to ensure continuity of service.
Qualifications
- High school diploma or GED required.
- Basic computer literacy and typing skills.
- Ability to work rotating night shifts (e.g., 7:00 PM – 4:00 AM).
- Strong attention to detail and problem-solving abilities.
- Must be authorized to work in the United States.