Job Description
Are you looking for an exciting Entry Level Night Shift opportunity in the heart of New York? Apex Digital Solutions is currently hiring dedicated Customer Support Representatives to join our growing team.
We offer a dynamic work environment where you can learn, grow, and excel. If you are a night owl with great communication skills and a passion for helping others, we want to hear from you!
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- No prior experience required – we provide full training.
- Stable Full-Time schedule with night shift benefits.
- Modern office amenities in Midtown Manhattan.
Responsibilities
- Respond to customer inquiries via phone, email, and chat during the night shift.
- Resolve customer issues and complaints with empathy and efficiency.
- Document interactions and update customer accounts accurately.
- Collaborate with the day-shift team to ensure seamless service transitions.
- Identify trends in customer feedback and relay them to management.
Qualifications
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Basic computer literacy and typing speed.
- Ability to work flexible night shift hours (e.g., 10:00 PM - 6:00 AM).
- A positive attitude and willingness to learn.