Job Description
Ready to launch your career tomorrow? Metro Solutions Group is hiring motivated individuals with no prior experience for our entry-level Customer Service Specialist role in Portland. Enjoy comprehensive paid training, flexible scheduling, and immediate start opportunities. Join our dynamic team and gain valuable skills while supporting Fortune 500 clients. We offer competitive benefits, career advancement paths, and a supportive work environment.
Why Choose Us?
- Zero experience required – we provide all training
- Start immediately – no waiting periods
- Competitive hourly pay with performance bonuses
- Health benefits and retirement plans after 90 days
- Opportunities for career growth into team leadership
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Update customer records in our CRM system
- Collaborate with team members to meet service targets
- Participate in ongoing skill development workshops
- Maintain positive customer satisfaction scores
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Ability to learn new technologies quickly
- Reliable internet connection for remote work options
- Basic computer proficiency (typing, navigation)
- Availability to work flexible shifts including weekends
- Passion for helping others and problem-solving