Job Description
Launch your tech career with comprehensive paid training! TechGrow Solutions is seeking motivated Entry-Level IT Support Specialists to join our Dallas-based team. No prior experience required – we provide all necessary certifications and hands-on training. Enjoy flexible remote work options while building foundational skills in network administration, cybersecurity, and cloud technologies. This is your opportunity to grow professionally in one of America's fastest-growing tech hubs.
What We Offer:
- 12-week paid training program covering CompTIA A+ and Microsoft Azure Fundamentals
- Full-time remote work with occasional on-site collaboration in Dallas
- Clear career progression path to senior technical roles
- Comprehensive benefits package including health insurance and 401K matching
- Annual technology stipend for professional development
Responsibilities
- Install, configure, and maintain computer hardware and software systems
- Provide remote technical support to employees via ticketing system and chat
- Monitor network performance and troubleshoot connectivity issues
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in weekly training sessions to enhance technical skills
- Adhere to cybersecurity best practices and company policies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic familiarity with Microsoft Windows and Office applications
- Self-motivated with ability to learn technical concepts quickly
- Comfortable working independently in a remote environment
- Valid driver's license for occasional Dallas-based team meetings
- Passion for technology and continuous learning